Privacy policy.

Blanc Atelier is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website at www.blancatelier.com.au. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

When you interact with our site—whether by filling in our contact form, signing up for newsletters, requesting a quote or otherwise communicating with us—you may provide us with your name, email address, phone number, company name, project details and any other information you choose to share. We also automatically gather technical and usage data such as your IP address, browser and device type, referral source, pages viewed and other analytics through cookies and Google Analytics.

We use your personal information to respond to your inquiries, deliver the services you request, send you updates, newsletters or marketing communications (which you can unsubscribe from at any time), understand and improve our website and services, and comply with our legal obligations.

We may share your personal information with service providers and contractors, such as our web host, email platform and analytics provider, only to fulfill the purpose for which you provided it. We may also disclose information to legal and regulatory bodies if required by law, court order or to protect our legal rights, and in the event of a merger, acquisition or sale of assets, your information may be transferred to the new owner. We will never sell your personal data to third parties for their own marketing purposes.

Our website uses cookies and similar technologies to remember your preferences, allow you to log in if applicable, and collect analytics on site performance and visitor behaviour. You can disable cookies through your browser settings, although some features of the site may then be limited.

We implement reasonable technical and organisational measures, including firewalls, encryption and access controls, to keep your personal information secure. While we strive to protect your data, no internet transmission can be guaranteed as 100 percent secure.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. When your data is no longer required, we will securely delete or anonymise it.

Under the Privacy Act and the Australian Privacy Principles, you have the right to access the personal information we hold about you, request correction of any inaccurate or incomplete data, opt out of direct marketing communications at any time and lodge a complaint with us or the Office of the Australian Information Commissioner if you believe we have breached privacy laws. To exercise these rights, please contact us using the details below.

We may update this Privacy Policy from time to time, and the “Last updated” date at the top of this page will reflect any changes. We encourage you to revisit this page periodically to stay informed of how we are protecting your information.

If you have questions, requests or complaints about this policy or our handling of your personal information, please email info@blancatelier.com.au.